Silenia works on the Helpline as a Resource Specialist. She graduated from University of Pennsylvania with her master's degree in social work. Silenia also has a bachelor's degree in criminal justice and is fluent in Spanish. She has worked with an anti-trafficking agency and has worked closely with individuals facing mental health issues, immigration issues, domestic violence, substance abuse, and housing needs. In her spare time, Silenia enjoys spending time with family and friends, traveling, hiking, and trying new food.