portrait of helpline counselor Karen Costello

Karen, MSS, LSW, OSW-C

Senior Director Helpline, Lead Navigation Strategies

Karen joined CSC in October 2019 and is the Senior Director and Patient Navigator of the Cancer Support Helpline. She has 30 years of oncology experience as a social worker and practice administrator in university health care settings as well as patient services, fundraising, and programs development in the nonprofit cancer advocacy space. At CSC Karen is a member of the Programs team and provides clinical oversight of the Cancer Support Helpline. In addition, Karen coordinates navigation services for patients and caregivers. Her special areas of interest include financial navigation, addressing barriers to care, adult learning needs, and women’s health concerns.

Karen is from the Philadelphia area and is married with two sons, two step-daughters, and two rescue dogs. For fun she enjoys hiking, cycling, reading, music, and spending time with family.