Madilyn (Madi) Smith serves as the Education Coordinator, where she oversees multiple aspects of the Frankly Speaking About Cancer (FSAC) program operations. In her role, Madilyn leads social media content development and dissemination for the education team, manages data collection and metrics reporting, and coordinates printing and shipping efforts. She also supports digital outreach initiatives, including webinars, workshops, blogs, and social campaigns. Madilyn has spearheaded the development of educational initiatives focused on esophageal cancer, cancer screening and early detection, mantle cell lymphoma, and young adults affected by cancer.

Prior to joining the team, Madilyn gained experience through internships with the American Red Cross, Boys & Girls Club, and Elevance Health, where she strengthened her skills in health education and community engagement. She graduated from Indiana University in 2024 with a degree in Community Health and a minor in Global Health Promotion.

Driven by her passion for public health, Madilyn is committed to expanding health education through innovative and accessible channels. Outside of work, she enjoys traveling with friends, exploring new restaurants and recipes, discovering Chicago’s hidden gems, reading a good book, and indulging in reality TV. Above all, she is a proud Indiana University alum—Go Hoosiers! 

Katie Southworth has been in nonprofit development and events for over fifteen years.  She has expertise in donor engagement, building out donor engagement strategies, leading revenue-focused campaigns, and strengthening community partnerships. She brings a relationship-driven approach to fundraising and has supported initiatives ranging from signature and peer-to-peer events to marketing and communications planning. 

Her background includes work across higher education advancement, Human Resources with corporate Eaton, company employee experience, and mission-based organizations, where she has helped expand giving programs, improve stakeholder engagement, and develop systems and processes to support long-term growth. Katie is passionate about creating meaningful donor experiences and connecting supporters to impact.

Her career includes leadership roles with United Way, Hope House of Colorado and the Leukemia and Lymphoma Society. As well as collaborating on mass peer-to peer events to include: the Susan G Komen three-day walk, LLS Light the Night Walk, LLS Team in Training, building the V-Foundation Victory Ride, National MS Society's Muckfest and DAV events.

Her commitment to CSC stems from immediate family having had to navigate cancer diagnosis and understanding just how important support and services are for the entire family.

She is an active-duty USAF spouse and lives in Southern Pines, North Carolina with her husband and young daughter and son and their two dogs 

Michelle LCSW, recently joined the Cancer Support Community Helpline as a Per Diem Navigator in March of 2024. She is a licensed master level social worker who has been working as an Oncology Social Worker for the last several years. In this role she provides psychosocial support and connection to resources for patients and families throughout their cancer journey. When she isn’t at work, Michelle enjoys wellness activities like yoga and weightlifting, taking walks with her husband and two dogs, and traveling.

Nicole joined the Helpline as a Navigator in May 2024 and has been a medical social worker for over 12 years. She has a passion for helping people and their loved ones by getting them connected to community resources and providing support.
Nicole is married with 3 young children. She enjoys spending time with her family and friends, traveling, and doing Peloton workouts!