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      Outside the U.S.: 888-793-9355

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    • Cancer Support Helpline
      Mother on phone

      Cancer Support Helpline

      Monday–Thursday: 9 am–7 pm ET  
      Friday: 9 am–6 pm ET

      Call: CSC-867-5309 (272-867-5309)

      Outside the U.S.: 888-793-9355

    • Support
      • Get Support
      • La línea de ayuda y apoyo contra el cáncer
      • Local CSC/Gilda's Club Support Centers
      • MyLifeLine Online Community
      • Share Your Story
    • Education
      • Start Here
      • Screening & Early Detection
      • Navigating Cancer
      • Explore Cancer Types
      • Coping with Cancer
      • Treatment Decisions
      • Clinical Trials
      • Oncology Learning Portal
      • Order Education Materials
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      • Upcoming Webinars
      • Find a Clinical Trial
      • External Resources
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      • Marine Corps Marathon
      • New York City Marathon
      • Sunburst Gala
      • Cocktails for a Cause
    • Ways To Give
      • Make a Donation
      • Monthly Giving
      • Other Ways to Give
      • The Bear Fund
    • Special Programs
      • Join Grassroots Network
      • Participate in Research
      • Navajo Nation Cancer Program
      • CSC Washington, D.C.
      • CSC Massachusetts
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Elizabeth Soto-Romero, MPH

Submitted by tmcbride on Fri, 04/25/2025 - 12:44

Elizabeth Soto-Romero is a public health strategist and implementation expert with a wealth of experience advancing health equity across systems, research, and policy. She holds a Bachelor's degree in Biotechnology with a focus on neurodegenerative diseases and a Master’s in Public Health with a concentration in community health and implementation science.

Elizabeth has led nationally recognized initiatives to improve chronic disease prevention, expand clinical trial diversity, and strengthen health system responsiveness through culturally tailored approaches. Her career includes impactful roles at institutions such as Columbia Medical Center, Mount Sinai School of Medicine, and SUNY Downstate, where she advanced programs in dementia care and brain health research. She brings deep expertise in translating research into actionable and sustainable programs, strategies, and system-level solutions. Her work bridges implementation science and equity-centered design, delivering measurable impact through strategic planning, stakeholder engagement, and program development.

She has contributed to equity-centered projects for government agencies and nonprofit organizations, delivering strategic assessments, bilingual education tools, and policy recommendations. A proud Latina, Elizabeth remains deeply committed to addressing health disparities in Hispanic/Latino communities and uplifting community voices in public health innovation.

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Headquarters Staff - Health Equity
Soto-Romero

Manager, Program and Health Equity

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A senior woman stands at a pharmacy counter showing a female pharmacist her prescription
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Let's Ensure Patients Keep Access to Needed Treatments

Join us to help people get the cancer medications they need.
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Mutaciones de los genes BRCA

Este recurso explicará qué son las mutaciones de los genes BRCA y cómo podrían afectarle a usted y a su familia.

Aimee, LSW, OSW-C, FACCC

Submitted by tmcbride on Wed, 04/09/2025 - 12:49

Aimee is a Masters Level Social Worker with 20-plus years of experience in both healthcare and behavioral health. Her practice is focused in oncology, specifically addressing financial toxicity. Aimee earned her MSW from Fordham University
Lincoln Center and is a licensed social worker. She is a Certified Oncology Social Worker.

Aimee is a Financial Navigator for the Cancer Program at Grand View Health where she created and implemented the Financial Navigation program in 2018. She is a consultant for the Cancer Support Community Helpline as a Financial Navigation Specialist. Aimee is an active member of the Association of Cancer Care Center’s (ACCC) Financial Advocacy Network Advisory Committee, Initiatives Task Force, and has been recognized as a Fellow for the organization.

She is a member of the Medical Advisory Board at Living Beyond Breast Cancer. Aimee is a member of the Pennsylvania Cancer Coalition and their quality of life and survivorship workgroup. She is also a member of AOSW and AONN+. Aimee speaks nationally about financial toxicity and the role of financial navigation in cancer care.

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Helpline Staff
Aimee

Financial Navigation Specialist

Beth, LCSW

Submitted by tmcbride on Wed, 04/09/2025 - 12:43

Beth is a licensed clinical social worker with nearly 20 years of experience in oncology social work. In her role with the Cancer Support Community, Beth supports families navigating life after their child receives a diagnosis of cancer. In this work, Beth discusses how to communicate in an age-appropriate way about the diagnosis, how to support the patient and siblings, and the financial impact a diagnosis has on a family.  Beth supports the social and emotional coping throughout this experience as well as connects families to available resources. In her free time, Beth enjoys finding new recipes that her husband ends up cooking. 

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Helpline Staff
Beth

Navigator

a woman lovingly hugs another person
Read

When You Learn of a Cancer Diagnosis: Tips to Adapt to a New Unknown

Try these strategies to cope and adjust to this unexpected period in your life.
Young adults talk and laugh together while seated around a circle in an indoor group setting
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Young and Diagnosed? Start Here.

If you are a young adult who has been newly diagnosed with cancer, here are 10 things you can do to find support and regain control.

Sierra

Submitted by tmcbride on Wed, 03/26/2025 - 15:50

I joined the helpline as an intern - and am now a per diem resource specialist. My life has been dedicated to helping others throughout the social work community, in various ways, through counseling, case management, and much more. I graduated with my Masters of Science in Social Work with Psychosocial Oncology Specialization. I plan to obtain my LCSW to further grow as a social worker. I enjoy my spare time spending It with my family - my nieces and nephews, being outside, and most of all time with my cat and dog, Milo and Otis.

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Helpline Staff
Sierra

Resource Specialist

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Read

5 Women Who Helped Shape Cancer Care

Discover remarkable women in history who helped advance cancer care and support, each in their unique way.
Read

Improving Communication with Healthcare Teams for CHWs

It can be hard for people diagnosed with cancer to find the right doctor. Where a patient lives, their insurance status, and their finances can impact the process of choosing a doctor. As a CHW, you can help patients and their loved ones choose doctors who listen, understand, and communicate effectively with them.

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