Improve Quality of Care, Lower Costs & Meet Your EOM Needs With Our Bundled Services

May 15, 2024
A female doctor in a white lab coat rests a comforting hand on a patient's shoulder

Stock photo posed by models, sourced by Getty Images

If you are a provider participating in the EOM, you may be searching for efficient and effective ways to meet priorities of this new model. Here's how our bundled service packages can support your participation with value-based, patient-centered care. 


The Enhancing Oncology Model (EOM) aims to transform cancer care, improving the quality of patient care while also reducing program spending under Medicare fee-for-service. Like the Oncology Care Model (OCM) preceding it, the EOM focuses on value-based, patient-centered care for patients undergoing systemic chemotherapy in 6-month episodes of care.1

The EOM, a 5-year voluntary model designed by the Centers for Medicare & Medicaid Services (CMS), builds on lessons learned from the OCM and continues the value-based journey in oncology care — historically a high-cost area of Medicare spending. 

The primary goal of this new model is to put patients at the center of the oncology care team with equitable, high-value, evidence-based care. Under the EOM, “participants are incentivized to consider the whole patient and engage with them proactively, during and between appointments.”1

The EOM presents opportunities not only to optimize patient care, but to reduce cancer costs and streamline processes through improved coordination.2 


A One-Stop Solution


CSC has 40 years of experience in psychosocial cancer care. Our global nonprofit network of 196 locations, which includes CSC and Gilda’s Club locations around the country, delivers more than $50 million in free support and navigation services to patients, survivors, and families impacted by cancer. We also partner with communities, healthcare facilities, companies, and employers to ensure that anyone impacted by cancer receives the support they want and need throughout their experience.

For oncology providers participating in the EOM, we are here to support your participation with value-based, patient-centered care. We offer bundled service packages to meet the many psychosocial needs of patients. 

Our areas of expertise include:

  • Patient navigation services
  • Electronic patient-reported outcomes through our digital distress screener, addressing inequities
  • Digital and systematic screening for health-related social needs (HRSNs)
  • Routine reporting of symptoms to encourage better communication and proactive care responses
  • Collecting feedback from patients and caregivers about their overall cancer care experience and health outcomes 


For the price of 1 full-time equivalent, we can deliver an entire program of support, education, health promotion, patient navigation services, behavioral research, and cancer advocacy. Our comprehensive menu of services presents seamless, turnkey options to supplement your existing staff and help you meet EOM priorities. These services include:

  • Psychosocial support services
  • Proactive needs navigation
  • Electronic Patient-reported outcomes
  • Shared decision-making tool
  • Educational resources
  • Cancer experience data
  • Health equity consultation
  • Survivorship programs (adult, caregiver, AYA)
  • Patient advocacy opportunities

As your psychosocial care partner, we are ready to meet your unique needs. That includes making sure you have what you need throughout the phases of the EOM. 


Here’s a brief overview of the packages we offer:

Base Package – One location with up to 2,000 analytic cases per year

  • Psychosocial support program 
  • Evidence-based educational programming (digital, print & video)
  • Cancer Support Source patient distress screening
  • CMS Health-Related Social Needs screening

Enhanced Package

  • Base Package+
  • Proactive needs navigation, including quarterly reporting on interventions and outcomes
  • Open to Options® shared decision-making tool (treatment decision support for cancer patients)
  • Health equity consultation and advocacy participation

Full EOM Package

  • Enhanced package+
  • Electronic Patient-Reported Outcomes (ePRO) bundle with Carevive symptom tracking (web-based app for patients’ at-home use)
  • Cancer Experience Registry for research enrollment and psychosocial, behavioral health data

All packages include our Helping the Helpers program, a dynamic initiative that combines online education and comprehensive research to promote oncology provider well-being, prevent provider burnout, and develop psychologically safe working environments. 


Contact Us to Learn More About Our Bundled Services


EOM & the Cancer Moonshot

The CMS’s Enhancing Oncology Model supports President Biden’s Unity Agenda and the Cancer Moonshot initiative to improve the experiences of people impacted by cancer.1 

In March, the Biden Cancer Moonshot announced new commitments from 7 leading health insurance companies and 40 comprehensive cancer centers & community oncology practices to make navigation services accessible to more than 150 million Americans living with cancer and other complex health conditions.3 


At CSC, our vision is that everyone impacted by cancer receives the support they want and need throughout their experience. Get in touch with us to learn more about our comprehensive offerings, how they align with the EOM, and how they may support your journey in advancing value-based oncology care. 

Interested in learning more about how our Enhancing Oncology Care Model bundle can support you?


Contact Us Now

  1. Centers for Medicare & Medicaid Services. Enhancing Oncology Model. 
  2. Liu, Mark; Simpson, Kelly D. The Enhancing Oncology Model: Furthering Value-Based Care in Cancer. Journal of Oncology Navigation & Survivorship.  Vol 14, No. 12, Dec. 18, 2023. 
  3. The White House. Fact Sheet: Biden Cancer Moonshot Announces Commitments from Leading Health Insurers and Oncology Providers to Make Navigation Services Accessible to More Than 150 Million Americans. March 8, 2024.