Brown Headshot

Shannon Brown, MSW, LISW-CP

Manager, Helpline and Lead Navigator

Shannon Brown serves as the Helpline Manager and Lead Navigator at the Cancer Support Community.  With more than 15 years of oncology and pediatric social work experience, she is passionate about providing psychosocial support and developing innovative programs that improve access to care and health outcomes.  

Shannon is committed to serving the cancer community and considers it an honor to walk alongside people on their journeys.  Her prior work experience includes roles at the American Cancer Society, Dell Children’s Blood and Cancer Center, and Duke Children’s Hospital and Health Center.  Most recently, as Director of Family Programs at Children’s Cancer Partners, she oversaw the delivery of high-impact services for thousands of families across the Carolinas.  

Shannon resides in South Carolina with her family.  Always up for an adventure, she loves to travel, collect hobbies, and attend as many concerts as possible.   

Key Project Areas

  • Access to Care/Healthcare Utilization
  • Cancer Patient & Caregiver Navigation
  • Coping With Cancer
  • Social Support and Well-being