Screening Referral Program - Professionals ONLY



"It was nice that someone finally asked me questions that were focused on me as a person and less on me as a patient. Throughout my treatment, no one ever felt comfortable enough to ask how the cancer was affecting my relationships. Talking through that burden with the CSC staff made me feel heard for the very first time."
- Kathy, Cancer Patient  


CancerSupportSourceSM (CSS) is the first comprehensive distress screening program developed for community-based hospitals, physician practices and advocacy organizations to integrate screening, referral and follow-up care, through a single, streamlined, program.

Routine screening for social and emotional distress is a key component to comprehensive quality cancer care and is a recommendation of the 2008 Institute of Medicine’s Report, Cancer Care for the Whole Patient, Meeting Psychosocial Health Needs and also the new patient-centered standards from the American College of Surgeon’s Commission on Cancer which state that beginning in 2015, all cancer patients must be screened for distress if seen in an accredited cancer center.

CSS helps cancer centers meet those critical standards easily and effectively. CSS is more than a screening tool—it enables providers to create a vital program linking patient-reported needs with in-house and community support services.

Who should use it? CancerSupportSourceSM can be used in any cancer care setting. CancerSupportSourceSM is designed with the community practice setting in mind, where 85% of cancer patients are treated. CSS allows health care teams to thoroughly assess and address needs of patients identified with distress. CSS integrates institutional and community programs to provide the necessary support resources improving overall quality of care, patient satisfaction and institutional efficiency.

How does it work? In less than 10 minutes, patients can complete a 25-item screening tool on any computer or tablet (at home or in office) with a standard browser. CancerSupportSourceSM provides the patient with a Personal Support Care Plan with information and referrals for support services which can be emailed or printed. Providers receive a Patient Distress Management Report—a summary score of a patient’s results, including actionable clinical alerts to help staff triage a response.

Why is CSS different? CancerSupportSourceSM enables patients to not only rate their concerns but to identify what specific assistance is needed. As a complete program offering automated screening, referral and follow-up for busy oncology settings, reports are instantly generated including resource fact sheets that can be customized for any institution. CSS is HIPAA compliant and can be linked to the EHR using HL7 and web services interface.

When is it available? CancerSupportSourceSM is ready and available for implementation. It has been validated against standardized measures and pilot tested in multiple sites. Our team is available to present the CSS Program by phone or in-person. Please contact our VP of Program Development and Delivery, Vicki Kennedy at Vicki@cancersupportcommunity.org or 202-650-5379 for more information.

What is the long-term impact of coordinated care?
Early identification of emotional distress and follow-up treatment through counseling and support services has repeatedly demonstrated direct benefit to the patient, their family and the health care system. Recent studies indicate that patients with general distress who participated in psychotherapeutic interventions experienced:
  • Decrease in depression1
  • Decrease in mood disturbance and psychiatric symptoms1
  • Improvement in coping, cognitive and emotional outcomes2
  • Improvement in quality of life2
  • Decrease billing to the health care system3

1. Holland, J.C., Andersen, B., Brietbart, W.S., Compas, B., Dudley M.M., Fleishman, S., …Zevon, M.A. (2010). Distress Management. Journal of the National Comprehensive Cancer Network, 8, 448-485.
2. Clark, P. G., Bolte, S., Buzaglo J., Golant, M., Daratosos L., Loscalzo, M. (2012). From distress guidelines to developing models of psychosocial care: Current best practices. Journal of Psychosocial Oncology.
3. Carlson, L.E., Bultz, B.D. (2004). Efficacy and medical cost offset of psychosocial interventions in cancer care: Making the case for economic analysis. Psycho-Oncology, 13, 837-849.

Click here for the PDF brochure.

For more information about CancerSupportSourceSM personalized distress screening, please contact Vicki Kennedy at 202-650-5379, Vicki@cancersupportcommunity.org, or complete the form below.  



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